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Proceed to final registration

Posted: March 15, 2016 at 7:53 pm


royal

March 15, 2016 at 7:53 pm

http://royaljewelers.com/events/dewitt-watches/

I can’t seem to get the link to work. When I click proceed to final registration, nothing happens, the form just refreshes.

When I look at the registrations, it shows 8 incomplete, which is all trying to test the form.

Can you please advise? Thank you.


Lorenzo Orlando Caum

  • Support Staff

March 16, 2016 at 4:25 am

Hello,

There are some errors site-wide related to piwik.js.

Could you go to your WP dashboard and then the plugins screen and then temporarily deactivate all plugins?

Next, reactivate only Event Espresso 4.

Then try another registration. Does it allow the registration to process as expected?

If so, then reactivate a few plugins at a time and then retest. Then continue this process until you pinpoint the source of the conflict.


Lorenzo


royal

March 16, 2016 at 3:58 pm

I have followed your instructions and it still doesn’t work.
I’d like to request a refund as I have to move on and find another plugin that will work with my system. Thank you.


Josh

  • Support Staff

March 16, 2016 at 4:15 pm

You can request a refund by filling out the form on this page.

The support post ‘Proceed to final registration’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 3 years, 8 months ago ago

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