Posted: September 5, 2020 at 12:31 pm
Proceed to checkout not working. It just redraws the page without any errors listed. This is extremely frustrating as we always seem to stumble onto a major issue exactly when we need EE to not fail us. No changes made to website. Worked for a few hours after ticket sales began and then stopped working. Is there an error log to check?
I disabled Recaptcha and everything is working again. Tried submitting new Recaptcha keys and it broke again. Anyone else having this issue?
Generally, this means that the
I noticed you submitted a support token request for this so I was going to do a quick check to confirm, but the credentials are invalid or the account has since been removed.
If you go to Event Espresso -> Maintenance -> System Information.
Search there for
To switch you’ll need to generate a new v2 key and select ‘Invisible reCAPTCHA badge’.
Use that key in Event Espresso -> Registration Form -> Reg Form Settings -> reCAPTCHA Anti-spam Settings
Then check at least the Registration form checkbox in the ‘Invisible reCAPTCHA Protection’ settings and save.
Then test a registration whilst logged out (or in private/incognito window), does it work then?