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Problems with Site License Key

Posted: January 31, 2013 at 3:41 pm


woodstockartglass

January 31, 2013 at 3:41 pm

Here is the message I get:

> “There is a new version of Event Espresso available. View What’s New with version 3.1.30.1.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

This is not valid, since I only have EE on one website and my license has not expired.

My website that has Event Espresso installed is running on a single site installation of WordPress.

I do not have another version of Event Espresso installed (but not active) on my website.

Let me know if you need my login credentials again.


Jonathan Wilson

    •

January 31, 2013 at 4:27 pm

Hello,

Sorry for the trouble.

I have reset your license key. Please remove the key from the field in your settings, save, then reenter the key and save again.

Let us know if you have anymore problems.

The support post ‘Problems with Site License Key’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Jonathan Wilson 11 years, 2 months ago ago

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