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Problems with Promotions

Posted: January 16, 2018 at 8:55 am


MP-DIGITAL

January 16, 2018 at 8:55 am

After Promotions was installed and activated only one promotion was possible. The “add more promotions” button is still missed, I can’t edit the one promotion and the whole backend page of promotion topic doesn’t work.

Anyone out there with an idea what to do?


Tony

  • Support Staff

January 16, 2018 at 11:39 am

Hi there,

Are you logged in as an administrator?

Can you go to Event Espresso -> Maintenance -> Reset/Delete Data

Then click the ‘Reset Event Espresso Capabilities’ button – http://take.ms/JsI4Z

That will confirm the administrator role has all of the required EE capabilities.

Then view the promotions section, does it work then?

The support post ‘Problems with Promotions’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 1 year, 7 months ago ago

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