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Problems with Promotions

Posted: January 16, 2018 at 8:55 am

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MP-DIGITAL

January 16, 2018 at 8:55 am

After Promotions was installed and activated only one promotion was possible. The “add more promotions” button is still missed, I can’t edit the one promotion and the whole backend page of promotion topic doesn’t work.

Anyone out there with an idea what to do?


Tony

  • Support Staff

January 16, 2018 at 11:39 am

Hi there,

Are you logged in as an administrator?

Can you go to Event Espresso -> Maintenance -> Reset/Delete Data

Then click the ‘Reset Event Espresso Capabilities’ button – http://take.ms/JsI4Z

That will confirm the administrator role has all of the required EE capabilities.

Then view the promotions section, does it work then?

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