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erika@pro-train.org
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November 1, 2024 at 10:44 am
Hello
ever since we updated to 5.0.29.p, we’ve been having problems with the posting of new events and searching for events in the events list.
I am the first one to admit that it may be operator error, but the operator error is coming from that apparently a lot of things have changed in how we need to post our events. It used to work just fine for the last 6 years and now it’s total chaos. This is creating HUGE problems for us. It appears to be a lot more complicated, requires more effort and time, lots of duplication of activities needed whereas they weren’t needed in the older version. Please see some of the examples below.
If I duplicate an event date or ticket, it lists both as an option even if 1. the original one has already expired and 2. the duplicated one has been updated to new dates in the future.
When duplicating events, I either need to create new tickets for every new event date, which is a pain and takes a lot of time, or reuse an old ticket and make changes to it but that creates other problems as I described above.
When sorting in chronological order, the events list does not sort chronologically and contains other dates that are out of order.
When clicking on “view all events” and sorting in chronological order by clicking on the column heading, it doesn’t list the events in chronological order at all. The same applies to searching upcoming, expired, etc. events.
https://www.pro-train.org/wp-content/uploads/2024/11/EE-Events-list-View-All-chronologically-sorted-by-evet-date.png
I searched for instructions on how these changes need to be addressed but was unsuccessful. Any help would be greatly appreciated.
THANKS . . . Norma.
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Tony
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November 1, 2024 at 3:56 pm
Hi there,
If I duplicate an event date or ticket, it lists both as an option even if 1. the original one has already expired and 2. the duplicated one has been updated to new dates in the future.
My apologies but I don’t understand this.
Lists both as an option where?
Duplicate updated to new dates but then listed where?
When duplicating events, I either need to create new tickets for every new event date, which is a pain and takes a lot of time, or reuse an old ticket and make changes to it but that creates other problems as I described above.
When you duplicate an event, this has always been the case.
EE duplicates the current events datetimes/tickets in a new instance and you update from there.
I guess I’m misunderstand this, can you add a screenshot to show further?
When sorting in chronological order, the events list does not sort chronologically and contains other dates that are out of order.
That’s something I’ve seen before.
The events where all of the events are expired ar using the ‘first’ datetime from the event. The even with the upcoming datetime is using the first datetime within the query but then on the table it displays the next upcoming datetime which leads to events appearing out of order.
Right now that isn’t something you can fix but I’ll check in with out developers to see what we can do our end.
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I searched for instructions on how these changes need to be addressed but was unsuccessful. Any help would be greatly appreciated.
One option we have available is to switch back to the ‘Legacy editor’.
Thats in Event Epresso -> Events -> Default Settings.
Set ‘Activate Advanced Editor?’ to Legacy Editor and save.
That should switch you back to the previous editor to allow you to get your events set up.
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erika@pro-train.org
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November 1, 2024 at 4:44 pm
Thank you very much for your speedy reply, Tony.
I changed over to the “Legacy Editor” and will observe how it works. So far the new event set up is the same as it used to be, which will make all of us in the office happy. 🙂
I entered two new events and they are showing up in the correct chronological order in the “Upcoming Events” filter.
As before the “Expired Events” are still not showing up in chronological order. But, I forgot to mention earlier that if you filter expired events by month they will show up in the correct order.
I will cross my fingers that the newly posted events may be listed in chronological order once they are expired in December. Not getting events listed in truly chronological order is definitely a huge problem. I hope you guys will get this issue fixed soon.
Thanks . . . Norma.
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Tony
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November 1, 2024 at 5:04 pm
I will cross my fingers that the newly posted events may be listed in chronological order once they are expired in December. Not getting events listed in truly chronological order is definitely a huge problem. I hope you guys will get this issue fixed soon.
Are you referring to the front end or the admin event list from your screenshot?
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