Support

Home Forums Event Espresso Premium Problems with Event Espresso 4 Version 2.25 Android

Problems with Event Espresso 4 Version 2.25 Android

Posted: May 25, 2017 at 2:07 am


venoni quintero

May 25, 2017 at 2:07 am

Hello,

Since we have the version 2.25 on Android is not working on different devices like Samsung V8,V4 it shows us the following error

“Sorry, you are not allowed to list events. Missing permissions: ee_read_event”.

We verify the suggests at https://eventespresso.com/wiki/ee4-event-apps/#troubleshooting and everything is correct here.

Even our IO devices work properly.

We have configured the REST API Log and we see that our requests on Android does not register the user, but IO its work!

Please any idea or suggest to know what its happening?

Thanks V


venoni quintero

May 25, 2017 at 2:34 am

Samsung S8,S4

Also I Installed version 4.9.38p


Tony

  • Support Staff

May 25, 2017 at 2:37 am

Hi there,

Are you logging in as an admin on the app?

If not can you try logging in with the admin account and confirm if it works using that, please?


venoni quintero

May 25, 2017 at 5:32 am

Yes of course! we are logging in as an admin user account but it doesn’t work

Please we need more help,

Best Regards V.


Josh

  • Support Staff

May 25, 2017 at 8:38 am

Hi there,

Can you try logging into the app with all other plugins deactivated, with one of the default twenty* themes activated, and a clear .htaccess file set up? You can make a backup of the current .htaccess file, then generate a new out as outlined here.


venoni quintero

May 26, 2017 at 3:56 am

Hi
This request I can not do … because it is in production ….

Also my settings should be fine because with the Samsung Tab 2 and version 2.24 works correctly.


Seth Shoultes

  • Support Staff

May 26, 2017 at 11:07 am

Hi there,

Would you like to try installing the older version (2.24) to see if that works? I can email you a download link to that version if you like.

The support post ‘Problems with Event Espresso 4 Version 2.25 Android’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Seth Shoultes 2 years, 3 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!