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Problems upgrading to 3.1.27

Posted: September 21, 2012 at 11:05 am

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CBMSc

September 21, 2012 at 11:05 am

Our plug in page tells me that 3.1.27 is available but we can’t upgrade because:
“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”
We only have one domain, so I am confused by the message – I had hoped that auto upgrades would make life easier and 3.1.26 went smoothly but now we don’t appear to be able to update at all – any ideas please


Jonathan Wilson

    •

September 21, 2012 at 8:51 pm

Hello,

I have reset your license key. Let us know if you have any more problems.


CBMSc

September 22, 2012 at 2:57 am

Thanks Jonathan, The message has gone now.

  • This reply was modified 12 years, 2 months ago by CBMSc. Reason: System update happened


CBMSc

September 22, 2012 at 2:58 am

We have successfully applied the 3.1.27 upgrade. This issue is now resolved – thank you.

  • This reply was modified 12 years, 2 months ago by CBMSc. Reason: System updated
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by CBMSc 12 years, 2 months ago ago

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