Support

Home Forums Pre-Sales Problems to my website every year with annual updates

Problems to my website every year with annual updates

Posted: February 2, 2020 at 4:51 pm

Viewing 1 reply thread


smiling shamrock

February 2, 2020 at 4:51 pm

Every year something goes wrong with my site when you annually do an update to your software. And every year I have to pay someone to fix my site. The last time it was the recapta where it no longer worked, the year before that people couldn’t signup for my classes. Every year I go through something in February. So please this year can you make sure that you do not change any settings in my site.
Thank you
Smiling Shamrock
Peggy Callahan


Josh

  • Support Staff

February 3, 2020 at 8:47 am

Hi Peggy,

We actually release updates to the software monthly, or even a few times per month. I don’t have enough information to know why you had trouble with the updates previously, but I can tell you that we do not change any of your site’s settings.

Viewing 1 reply thread

The support post ‘Problems to my website every year with annual updates’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso