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Problems displaying different prices

Posted: December 21, 2012 at 12:24 pm


nafta2012

December 21, 2012 at 12:24 pm

Can´t show the drop down with different selection prices. I have more than one price, yet the system only shows me one.

Can use the plugin like this. Problems in 3 websites. Same problem in all.


Josh

  • Support Staff

December 21, 2012 at 3:28 pm

Hi there,

I’m sorry to hear about the trouble that you’re having. Can you post a link to the page where this is happening?


nafta2012

December 21, 2012 at 4:01 pm

Hi this are two licenses I have, neither show the drop down of different
prices.

https://www.aem-sa.org/event-registration/?ee=1

https://www.aem-austin.org/event-registration/?ee=8

We have this problem for more than 10 days, and we are loosing
registrations to our events.

Thnaks!


Jonathan Wilson

December 21, 2012 at 4:34 pm

Hello,

Did you recently update from an older version?

You may have outdated template files in the wp-content/uploads/espresso/templates directory. You can test this by clicking the “Rename Templates Directory” button in Event Espresso > Template Settings. This can be undone via FTP if there is a problem.

You can start with fresh templates from the newer version. If you have made modifications to the earlier versions templates, you can copy the modifications into the newer versions templates. When youre finished, you can copy the modified files into /wp-content/uploads/espresso/templates.

If you havent made any customizations, and youre simply trying to update to the new version of Event Espresso, you can remove the templates from /wp-content/uploads/espresso/templates using FTP or your hosts control panel file manager.
Please see this article in the documentation for more info:

https://eventespresso.com/wiki/put-custom-templates/


nafta2012

December 21, 2012 at 4:57 pm

Do I need to put the template in the plugin or in the upload/espresso/templates??

I can´t understand which one to delete and which ones to keep?

Thanks


nafta2012

December 21, 2012 at 5:16 pm

I already deleted everuthing from upload/espresso/templates and still doesn´t work.


Josh

  • Support Staff

December 21, 2012 at 6:09 pm

Hi there,

The pricing dropdown selectors are appearing on each of the pages that you linked to.

Here is a screenshot of one them.

If you continue to not be able to see the price dropdown selector, can you get your browser’s details from here:
http://supportdetails.com/
and post the details so we can investigate further?


nafta2012

December 21, 2012 at 6:25 pm

Yes I just fixed it, I read in a forum and fix my own problem.

The support post ‘Problems displaying different prices’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  nafta2012 8 years, 2 months ago ago

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