in the Event Questions for primary and additional attendees. Can anybody point me to a solution?
Note: I updated an event taking entries yesterday and now the default registration questions (name, email, etc) are gone from the entry page and more worryingly, when I download the entries in an excel file, the name, email, etc from existing people who have entered is not listed!!!
WP & EE versions The site is running the latest version of WP (3.4.1) and EE (3.1.25.P)
This is the full text
Question Groups Add a pre-populated group of questions to your event. The personal information group is required for all events. There seems to be a problem with your questions. Please contact support@eventespresso.com
Try deactivating Event Espresso, then download a fresh copy of Event Espresso from your account page and re-install.
If you have the Roles and Permissions add-on installed, deactivate it, then update the event that is missing the questions.
If the above steps do not work, please send WordPress admin level log in credentials via the contact form on this page: https://eventespresso.com/contact/
Select the “I am sending login info as requested” department form.
Deactivating the Roles and Permissions add-on did the trick.
Thanks for the quick response.
Brian.
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