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Problem with "thank you" page

Posted: November 17, 2014 at 6:28 am


raphael

November 17, 2014 at 6:28 am

hello, I’ve installed your plugin on my website.
Everything was fine until the last step of the registration.
Attendee can pay with cheque or bank transfer, so they need to view the informations on the “thank you” page to complete their inscription.
But, when they try to finalize their inscription the “thank you” page, is a blank page (even if their participation is recorded in the back office). Here is the error : [Mon Nov 17 12:11:25 2014] [error] [client …] PHP Fatal error: Cannot redeclare class PHPMailer in /…/ wp-includes/class-phpmailer.php on line 38, referer: http://www.lacan-universite.fr/registration-checkout/?ee=_register

May you help me ?

Thank you


Lorenzo Orlando Caum

  • Support Staff

    •

November 17, 2014 at 9:06 am

Hi Raphael,

That is related to the function that sends out the email notifications. Are you running a current version of PHP (e.g. 5.4) and is WordPress and Event Espresso up to date?

—
Lorenzo

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Updated by  Lorenzo Orlando Caum 9 years, 5 months ago ago

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