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Problem with testing the registration and payment page

Posted: November 5, 2013 at 12:32 pm

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Alison Bancroft

November 5, 2013 at 12:32 pm

Hi-
We ran a test to see if the site is ready to go and came upon 2 issues:

1. If we complete the registration information and then click on the link to the “terms of agreement”, when we go back to the registration page, all our data is gone.

2. After we complete my registration information, we’re brought to a conformation page….there we have two “Confirm Registration” buttons, is this redundant?

Have you seen these issues pop up before? If so, can you let us know how we can fix before launching the site? Thanks!

Erin


Josh

  • Support Staff

November 5, 2013 at 1:38 pm

Hi Erin,

The link the terms of agreement can be made to load up content in a pop up window (using some Javascript) or more simply in a new tab/window. You can add the attribute in the anchor tag target=”_blank” and that will make it open up the new tab or window.

The second button was added due to popular demand to allow for not having to scroll back to the top of the page in cases where there were long sets of attendee questions/answers to review there. The second button can be removed.


Alison Bancroft

November 6, 2013 at 2:13 pm

Thanks!

This is how I have the terms and conditions page set up now in the Questions section of the plugin:

I agree to the Terms and Conditions Policy

Is this where I need to add the target=”_blank” tag?

Erin


Alison Bancroft

November 6, 2013 at 2:15 pm

I’m sorry. The link showed up, not my code. It is set up like this:

I agree to the a href=”http://theparchedpainter.com/terms-and-conditions/”Terms and Conditions Policy (minus the opening and closing tags)


Dean

November 7, 2013 at 2:55 am

Hi Alison,

Yes that’s where it needs to go

< a href="http://theparchedpainter.com/terms-and-conditions/" target="_blank" >Terms and Conditions Policy< /a>

Please remove the extra spaces.

  • This reply was modified 11 years ago by Dean. Reason: updated code due to formatting issue
  • This reply was modified 11 years ago by Dean. Reason: formatting again!
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