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2silda
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October 9, 2024 at 1:40 am
We have a problem on our site with registration. Customer selects the event from list, selects 1 ticket it writes in opened pop-up that ticket was successfully added for this event and when he clicks on “Proceed to Registration” it writes “Nothing in your Event Queue” and “You need to Return to Events list and select at least one event before you can proceed with the registration process.”
So customer gets back, and adds the event ticket one more time, now everything works.
So here are things that’s strange:
1. It happens only to one event, which ticket is free. Other events reigstration works fine.
2. If customer clicks after selecting ticket to “Cart” button it works, but doesn’t work if clicking “Proceed to Registration” as mentioned before.
3. If you go back and add this ticket again, everything works.
I tried to empty and disable cache completely, but it didn’t do the trick. Everything has been working nicely for the past 5 years, so there might be some bug somewhere.
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