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Jsanborn
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November 3, 2016 at 4:42 am
If a person buys multiple tickets they can use the promo code set for 1 use to buy all tickets.
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Tony
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November 3, 2016 at 9:15 am
Hi there,
As you had already sent over login credentials for your support token HERE I had a look over your setup whilst logged in.
Promotions currently apply to events, not tickets.
You have a promotion code on the event that applies a 100% discount for the event, so regardless of how many ticket they select the event would be free.
To setup a promotion code in the way you are requesting you would need to use a promotion code that applied a fixed discount. For example if you tickets are $10 and you want to provide a single free ticket you use a promotion code that applies a $10 discount to the event, rather than 100%.
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Jsanborn
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November 3, 2016 at 10:29 am
Fixed that but now if there is a second promo used within a multiple transaction it isn’t available
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Jsanborn
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November 3, 2016 at 12:09 pm
URGENT!!!! I changed the tickets to a $10 discount but you can still apply this to multiple transactions and get them all at the discount.
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Josh
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November 3, 2016 at 12:11 pm
Did you set the use limit to 1?
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Jsanborn
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November 3, 2016 at 12:13 pm
URGENT!!!! You said – “Promotions currently apply to events, not tickets”
Can I set this up to apply to tickets? I don’t see any way to do this? I am assuming this could be an option in Scope – but I don’t understand how to change this?
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Jsanborn
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November 3, 2016 at 12:14 pm
Yes – this set to 1
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Josh
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November 3, 2016 at 12:16 pm
Can I set this up to apply to tickets? I don’t see any way to do this? I am assuming this could be an option in Scope – but I don’t understand how to change this?
No you cannot change the scope currently. Eventually there will be an option to change the scope to tickets, but that feature hasn’t been built yet. So the only option is set it to the event scope.
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Jsanborn
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November 3, 2016 at 1:01 pm
URGENT!!!! I changed the tickets to a $10 discount but you can still apply this to multiple transactions and get them all at the discount. It is set up for 1 use – but that is applied to all tickets in a multiple transaction.
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Josh
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November 3, 2016 at 1:21 pm
When it’s applied to all tickets as you say, is it a $10 discount per ticket, or totaled to $10 across all tickets?
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Jsanborn
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November 3, 2016 at 1:24 pm
per ticket
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Josh
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November 3, 2016 at 2:03 pm
May I ask which promo code you were testing?
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Jsanborn
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November 3, 2016 at 3:03 pm
I am starting over – this is very confusing. Please see this link https://thetheaterschool.com/shrek-code-page/
Based on my understanding of creating a ticket using the Ticket Bundle option I will need to create a ticket for each option.
2 ticket bundle
4 ticket bundle
6 ticket bundle and so on….
I will also need to create a ticket to provide a $ discount option (See Example on page) that coordinates with each bundle.
Am I on the right track?
I am using the promo code Janeane – with this bundling technique the promo works appropriately
Thanks for your help!
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Josh
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November 3, 2016 at 4:51 pm
I’m not sure why you’ll need to create a ticket to provide a discount option. Wouldn’t the promo code already cover that?
Along with that, you can follow this guide for setting up the quantity limits for ticket bundles, it looks like that’s what’s left to do there.
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Jsanborn
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November 3, 2016 at 5:03 pm
We are giving out promo codes to each student for 1 free ticket
The other discount is for Senior Student ticket price – if I made a promo for that how will people know to use it and what if they are using the promo for the free ticket as well. It seems you can only enter 1 promo code per transaction. Yes?
I am concerned about not over booking using this method of ticket bundling – I don’t quite grasp how to provide the option for these ticket bundles with out selling more than 35 tickets. Is the ticket limit set for the event going to track this?
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Josh
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November 4, 2016 at 11:40 am
Make sure you set the Datetime registration limit to 35 (in the date times section). Then when you set up the different ticket bundles, they’ll automatically not allow sales of over 35 total tickets for that event.
It seems you can only enter 1 promo code per transaction. Yes?
Actually no, you can enter more than one if you set the option in the Promo code editor to allow that promotion code to be used with other promo codes. (You set Promo Is Exclusive to No in the promo editor to allow this)
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