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Problem with payment options (step 2 won't load)

Posted: October 6, 2014 at 11:36 pm


Stuart Hayes

October 6, 2014 at 11:36 pm

After the user enters information and then pressed ‘proceed to payments option’ button, nothing happens. It just spins.
I have a valid Paypal business account, I have entered the Paypal account username under the Paypal standard tab.
This is the test event:
http://stuarthayesleadership.com/events/test-event/


Tony

  • Support Staff

October 7, 2014 at 3:36 am

Hi Stuart,

Your site is throwing multiple JavaScript errors on page load. The problem with JavaScript is that once an error is thrown, no other JS on the page will work correctly.

If you open up the page you linked to above, then open up Chrome Dev Tools (Options -> Tools -> Developer Tools) and go to Console. You’ll find multiple errors that actually rapidly increase due to what looks like your testimonial plugin trying to use JS after a fatal error has been thrown.

The important error is this one – http://take.ms/IQ3oF

Which is thrown on from within the page itself on line 999 – http://take.ms/BYXn0

That basically means that jQuery is not being called in noConflict() mode correctly, that line should be changed to this

jQuery(document).ready(function($){

That code looks like it is hard coded into your theme, likely the footer.php file.

There may be other errors after that but we can’t tell until that is fixed. Also I would recommend de-activating the custom-event-espresso-list-diplayer plugin as it is not compatible with EE4 so provides no benefit currently.


Stuart Hayes

October 14, 2014 at 9:36 pm

All fixed! thank you.

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