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Signderstand LLC
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December 3, 2012 at 8:16 am
Hello,
I have the latest version of EE and have a promotional code created and checked on the event overview page, along with “allow discount codes” . I have reentered these values and updated them a number of times, but still no promotional code box shows up on the Registration or Payment forms. Am I missing something I should be doing. I did see this box once in the past when i was testing payment settings in test mode. I am currently using Authorize.net AIM. I read the older thread regarding a similar issue which was apparently solved previously; not sure if this would be related or something new. Thanks.
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Josh
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December 3, 2012 at 8:49 am
Hi there,
If you’d like to use promotional codes with the Multi Event Registration cart checkout, you can set the “Allow discounts in the shopping cart?” option to yes in Event Espresso>General Settings.
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Signderstand LLC
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December 3, 2012 at 9:25 am
I just checked this option and it is already set to yes, but i yessed it again and then refreshed. there is still no promotional code box showing in the cart. Is there anything else that could cause this? Thank you.
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Josh
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December 3, 2012 at 12:11 pm
Hi there,
There are other things that can cause this. Which version of Event Espresso is installed, and are there any files in /wp-content/uploads/espresso/templates? If so, when were these files copied over, and which files are in that location?
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Signderstand LLC
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December 3, 2012 at 1:10 pm
Thanks for your response. Here’s what I have in there:
css (folder),
alt_reg_page_display.php,
attendee_list.php,
confirmation_display.php,
event_espresso_style.css,
event_list.php,
event_list_display.php,
event_post.php,
index.php,
multi_registration_page.php,
multi_registration_page_display.php,
payment_overview.php,
payment_page.php,
pending_approval.php,
registration_page.php,
registration_page.php,
registration_page_display.php,
return_payment.php,
shopping_cart.php,
widget.php,
All of these were added/updated at the exact same date and time Oct 13, 2012 10:05 am. Thank you in advance for any suggestions.
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Josh
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December 3, 2012 at 2:19 pm
Hi there,
Was there any reason that all of the template files were copied over? These older templates are overriding the new templates in the core Event Espresso plugin. I would recommend changing the name of the /wp-content/uploads/espresso/templates folder so that the new templates will load instead. The templates from October would not have had the Promotional code box for the Multi-event reg forms.
You can rename the /wp-content/uploads/espresso/templates directory by going to Event Espresso>Template settings. If the file permissions allow, there will be a button that will automatically rename the folder for you.
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Signderstand LLC
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December 3, 2012 at 2:50 pm
Hi Josh,
Not sure how those files got in there. I vaguely remember clicking something in template settings and wondering what I had done. Anyway, I just renamed the folder as you suggested and it completely fixed the problem. The promotional code box appears now in the cart as it should. Thanks so much for your help.
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