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Private to Public Event Issue

Posted: April 6, 2021 at 9:12 pm


coyote_creek1

April 6, 2021 at 9:12 pm

We have a private event, when we attempt to save it as a public event it looks like it saved but then reverts back to private.


Tony

  • Support Staff

April 7, 2021 at 4:19 am

Hi there,

Just to confirm, you’re changing the Visibility option to public and then hitting publish, correct?

If you make any other changes to the event at the same time, say add something to the event content, does that save?


coyote_creek1

April 15, 2021 at 2:20 pm

Yes, that’s what I am doing. I can change things like the number of attendees, but I can’t alter the Event title, anything in the description, or the visibility.


Tony

  • Support Staff

April 16, 2021 at 6:17 am

I can change things like the number of attendees

Ok, so those details are stored in EE’s tables, there:

but I can’t alter the Event title, anything in the description, or the visibility.

Are stored within WordPress’s own wp_posts table.

Can you create/edit/update new events?

If you create a new event that is not private and publish, can you update the title on that event? If so, try then switching it to private and save, then back to public, does that work?

Note that what I’m trying to confirm above is if you have write/update access to the tables but then something prevents the switch from Private or if its you don’t have access at all.


coyote_creek1

April 29, 2021 at 11:58 am

Once I create an event and save it publicly, I cannot alter the event title, anything in the description, or the visibility. If I change it to private, it will not let me change it back to public.


Tony

  • Support Staff

April 30, 2021 at 5:01 am

Ok, so you can create and update when draft but not update once they’ve been published, right?

If so it could be a plugin/theme conflict and the quickest way to rule that out is using the Health Check and Troubleshooting plugin to disable all plugin and switch you to a default theme (but only for you, the currently logged in admin):

https://wordpress.org/plugins/health-check/

Install that, go to Tools -> Sith Health -> Troubleshooting.

Click Enable Troubleshooting.

In the admin bar, you’ll see ‘Troubleshooting mode’, however over that and click ‘Manage Active plugins’.

Activate just Event Espresso and now try editing an event again, does it work?

If so, activate your plugins one my one and test updating say the event title between activating each one to find which plugin stops it working again.

You can deactivate Troubleshooting mode in the admin bar menu when finsihed.

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