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Printable tickets issue

Posted: March 3, 2019 at 10:42 am


March 3, 2019 at 10:42 am

I have just installed the printable ticket addon and check about the settings which looks ok in the ticket and ticket notice.
I made a test and cannot get the “print your tickets” to work
->a message is generated on the web page that opens
“L’itinéraire demandé ee-txn-tickets-approved-url n’a pas pu être mis en correspondance avec des modules enregistrés.”

Seems there is something not registered correctly in the addon.

thanks for your help



  • Support Staff

March 4, 2019 at 12:13 pm

Hi Pascal,

It sounds like your email client is stripping away or adding to the tickets link. If you go to Event Espresso > Messages and view the email in the activity list, does the link work there?

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