Posted: March 30, 2016 at 5:06 am
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I used the doc on common problem with printing and used this solution: SOLUTION: Go into the Messages > Ticket (assuming you have the ticketing addon) and at the top of the template code add this: After pasting this code in text mode and saving, the code on top disappeard and this is confusing, like many other things…. |
Hi there, Which documentation did you find that information on? Are you adding that code within the Visual or Text mode of the ticket editor? |
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This was somewhere at your support search list, and yes, as i wrote: After pasting this code in text mode and saving, the code on top disappeard So this is not the right solution how I can make sure, every ticket does print on single printpage? As we discovered on the very first try, when someone is ordering more than one ticket, printing was printing with dividing a ticket in two pieces…. So what is a correct solution, if this disturbs? |
So not within the documentation, but within the support forums? I guess this reply from another user: https://eventespresso.com/topic/getting-cut-off-the-ticket-whenever-print/ You didn’t answer my question above:
Text mode – http://take.ms/VwKnC Visual Mode – http://take.ms/PUzlT You can not add HTML/Styles within Visual Mode, you must use Text mode.
If you add the code mentioned within that thread above in Text mode, the code will save and should work as expected. |
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Exactly – i did say ” i did paste this code in text mode and saving” see above 🙂 |
Hello, It sounds like you are on the correct track but if you are alternating between the visual and text mode, then it may be removing the sample HTML that you are adding. Try this tutorial again in text mode and save and close: https://gist.github.com/lorenzocaum/031c69b52877289f5412 If you need to make various changes to the template, then do that in whichever mode you are most conformable in and save changes. Then apply the changes in the link above last via text mode and then save and close. — |
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The support post ‘Printable Ticket – does not print on single page’ is closed to new replies.
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