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Primary registrant edit registration details and add/remove registrants in group

Posted: August 17, 2020 at 1:18 pm


higherthings

August 17, 2020 at 1:18 pm

Hey all,

I found a post from 2015 addressing this issue, but wanted to followup and see if there wee any changes to EE.

I’m using EE4 and everything is working, but looking for some addition features that I can seem to figure out.

#1] I’m wondering if the primary registrant of an event can edit their registration details after registration, i.e. participant names.

#2] Can the primary registrants add/remove participants to their group i.e. buy additional tickets for more participants.

Thanks on advance,
Troy


Tony

  • Support Staff

August 17, 2020 at 2:25 pm

Hi Troy,

#1] I’m wondering if the primary registrant of an event can edit their registration details after registration, i.e. participant names.

Yes, they can, there are links on the thank you page, within the default emails (Registration Approved) and the Receipt.

If you can link me to an event I can run a test registration on on your site I can highlight them.

Note I’ll nee a free ticket I can select multiples of to confirm, we recommend creating a password-protected event we can use and just post the password here to prevent normal users from registering.

#2] Can the primary registrants add/remove participants to their group i.e. buy additional tickets for more participants.

No, not currently.

To add/remove tickets from a group you need to cancel the original group and recreate a new one selecting the correct qtys.


higherthings

August 17, 2020 at 9:14 pm

Found all the links, thank you. Is there a planned feature request I can upvote, as from what I’ve seen on your Trello board this is a really popular feature request, one that I hope is being noticed.


Tony

  • Support Staff

August 18, 2020 at 8:01 am

Sure, you can add your vote to the Trello board itself here:

https://trello.com/c/n5ZVbXwM/79-allow-adding-of-registrants-to-existing-transactions

We use the roadmap as a guide to help prioritize our developments so yes, we do take note of the Trello board although also have our own vision for Event Espresso so the board isn’t the whole story (meaning just because a feature is on the board doesn’t mean it’s something we will undertake ourselves).

The feature you are referring to currently has 44 votes.

Right now we are working on a recurring events manager (119 votes).

After that, we’ll have a discussion on what we will be working on next but note there are many features with more requests than the above so it is unlikely to be the ‘next’ feature we start working on.

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Updated by  Tony 1 month, 1 week ago ago

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