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Primary contact email

Posted: June 29, 2012 at 4:15 pm


jomo

June 29, 2012 at 4:15 pm

Can there be more than 1 primary contact email?
I would like to CC a few emails – but it seems when i put more than 1 – it doesn’t notify me or the registrant via email – but adds them into the attendees list.


Josh

  • Support Staff

June 29, 2012 at 4:20 pm

Do you mean admin email? If so, yes, there’s a field in the event options box for each event where you can add alternate email addresses to send the admin email notifications.


jomo

June 29, 2012 at 4:28 pm

Got it –
when i get confirmation email (after purchasing a ticket) the email says it is coming from WordPress –

how do i get rid of the default wordpress label?


Josh

  • Support Staff

June 29, 2012 at 4:39 pm

Set the “Use fancy email headers” option to yes. That will pull the organization name and use that as the from name.

These options are on the main Event Espresso>General Settings screen.


jomo

July 9, 2012 at 9:11 am

Does the alternate email address contact support multiple email addresses? when i put two in place (separateed by a comma) i don’t seem to get any confirmation?


Josh

  • Support Staff

July 9, 2012 at 11:03 am

It should support multiple email addresses. It will still send the email to the primary contact address set in Event Espresso>General settings and any entered in the alternate email field.

It might be that the server doesn’t support the fancy email headers, so you could try switching that feature off and using a plugin like http://wordpress.org/extend/plugins/send-from/

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Status: closed

Updated by  Josh 8 years, 4 months ago ago

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