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Pricing not correct

Posted: June 6, 2014 at 10:01 am

Viewing 6 reply threads


Joan Mershon

June 6, 2014 at 10:01 am

On the website today there are 3 events showing as active. The one that starts on 6/7 is the original event, the other two were clones of that with the date/times changed. All of them have the same 2 ticket options – $50 & $25. This was cloned, so it should be identical, right?
On this page ( http://lifeability.net/calendar/) it looks like one class is cheaper than the others.
6/7 = $50
6/21 = $50
6/25 = $25

What’s going on, and more importantly, how do I fix this?


Lorenzo Orlando Caum

  • Support Staff

June 6, 2014 at 12:18 pm

Hello,

I see two events with a cost of $50 and one with a cost of $25.

Have you checked the pricing on the event that has the lower price through the Event Editor in the WordPress admin?


Lorenzo


Joan Mershon

June 6, 2014 at 12:23 pm

I can’t see pricing in the Event Post Editor for any of them. In EE I manually checked them and everything looks the same.

If I “cloned” them all from the same event (6/7) why would one come up at one price and the other be different?


Joan Mershon

June 6, 2014 at 12:28 pm

Ok – new question. I went into the wrong one and “updated” it – NOT CHANGING ANYTHING, just hitting the Update button. Now it shows up correctly.

New question – what am I missing when doing the original clone & post?


Lorenzo Orlando Caum

  • Support Staff

June 6, 2014 at 2:17 pm

Are you using the duplicate event button?


Lorenzo


Joan Mershon

June 6, 2014 at 2:32 pm

Yes – the Duplicate Event button right next to the View Event button.


Tony

  • Support Staff

June 9, 2014 at 3:29 am

Hi Joan,

Sounds like the pricing order was getting mixed up when the event duplicated.

Updating the event ‘re-ordered’ the pricing once again. Its possible to force the Calendar Table to pull only the first price entered from each event regardless if you are comfortable modifying the code I can advise you how?

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