Support

Home Forums Event Espresso Premium Pricing and Payment problem

Pricing and Payment problem

Posted: November 16, 2013 at 2:19 am

Viewing 1 reply thread


TRT

November 16, 2013 at 2:19 am

Hello,

I have an event which cost, say, $100. When I manually add an attendee with amount paid $0, the status automatically turns “complete”. When attendee viewed his payment details, it was complete with payment of $0.

Is there a way to fix this? The attendee should be receiving an e-mail stating that he needs to pay $100 instead ($100-$0), and proceed with payment.

Thanks!


Jonathan Wilson

November 17, 2013 at 2:39 pm

Hi there,

The system was designed that when an admin enters an attendee the status is automatically set to Completed. This can be changed by clicking on the user when viewing the attendees. You can also send an invoice from the attendees’ information.

Viewing 1 reply thread

The support post ‘Pricing and Payment problem’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso