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Price still includes surcharge

Posted: February 20, 2014 at 7:57 pm

Linda Dessau

February 20, 2014 at 7:57 pm

Hello all,

I recently posted about my events showing ticket prices as a total with the surcharge included ( I followed the instructions properly but we’re still having issues with the prices displaying.

As you can see, the tweaks made resulted in the prices being shown below the event listing ( but the price with the surcharge included is still listed in the event itself.

We’ve tested for theme and plugin conflicts with no luck there either.

Any help would be much appreciated.


Sidney Harrell

February 20, 2014 at 9:26 pm

Hi Linda,
It looks like the problem is in the adjustments made to the event_list_display.php template file. If you can post that file to a dropbox account or similar service (google drive, for example) and give a link to it, then we can take a look and try to spot the problem.

Linda Dessau

February 25, 2014 at 10:19 am

Hi Sidney,

Thanks so much. Link to file in google drive is below:

Thanks again!


  • Support Staff

February 26, 2014 at 7:30 am

Hi Linda,

It’s this code at the bottom of the file that’s causing the issue:

echo  $org_options['currency_symbol'] . do_shortcode('[EVENT_PRICE_SANS_SURCHARGE event_id="' . $event_id . '" number="0"]');

You can move that block of code up to the part where it normally displays the regular price.

The support post ‘Price still includes surcharge’ is closed to new replies.

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Updated by  Josh 5 years, 6 months ago ago

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