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Grif Blackstone
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January 10, 2013 at 6:55 am
Our tickets are priced at $35 but when you add just one additional attendee the price jumps to $140. Also, not sure if this is related but the price on the confirmation page, the e-mail and the ticket shows $0.00.
Any ideas on what’s going on?
Event Espresso – 3.1.29.1P
Event Espresso Seating – 1.1-alpha
Event Espresso Ticketing – 2.0.9
wp-content/uploads/espresso
This folder has four folders inside,
gateways (empty)
logs (.htacess and espresso_log.txt)
seatingchart (images)
templates (empty)
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Grif Blackstone
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January 10, 2013 at 7:35 am
Update
It seems that the Seating Add On is what is where the problem is. Creating an event without the Seating Add On displays the correct amount when adding additional attendees.
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Dean
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January 10, 2013 at 8:31 am
Hi Grif,
Have you added a seating plan? If so have you checked the prices set in the plan? The prices there over rule the prices in the event.
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Grif Blackstone
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January 10, 2013 at 8:49 am
Yes, all the prices on the seating chart are set to 35.
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Grif Blackstone
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January 10, 2013 at 8:52 am
It works when we don’t add the seating chart but once we add the seating chart it multiples the price.
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Josh
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January 10, 2013 at 10:49 am
Hi Grif,
I’ve emailed you a copy of the latest dev version of the Seating Chart alpha. Please install this and let us know if that resolves the issue.
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Grif Blackstone
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January 10, 2013 at 1:02 pm
Hello Josh,
We’ve installed the dev version of the seating add on however the problem remains. See here: http://www.ftlpray.org/rsvp/?ee=12
Adding the additional attendees with the seating add on throws off the pricing on the confirmation page.
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Josh
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January 10, 2013 at 2:18 pm
Hi Grif,
I’ve created a bug ticket and someone on the dev team said they’d take a look at this.
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Grif Blackstone
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January 11, 2013 at 10:15 am
Have there been any updates or word on this issue?
Thanks.
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Josh
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January 11, 2013 at 10:37 am
Hi Grif,
Seth updated your site last night. He just sent you an email.
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