Support

November 3, 2019 at 4:25 pm

I have looked over documentation and the previous support tickets and I don’t see an answer to my question:

How can I choose from a list of pre-defined price modifiers to apply to a ticket?

The problem that I want to solve is to keep a standardized Price Modifier (in the text and the other choices). Staff who will be creating tickets need to be able to choose from a standard set of 2 price modifiers or a tax; I don’t want them to be able to type free-form to apply price modifiers.

I see that it is possible to set a “default” price modifier for every new ticket. However, this is not quite what I need because not all of the events will have the same, single price modifier.

Here is the main issue: There are 3 different tax amounts for the different types of events we offer – I can only handle one of them using the standard tax price modifier. The other 2 have to be handled with the Price Modifier percent surcharge. This is fine (even though it is a little bit tricky to track tax on the backend).

In the ideal world, I’d have the ability to set 3 different taxes, but since there is only 1 tax, the next best thing would be to have a drop-down or toggle selector that allows Staff to choose the tax, or 0 or 1 price modifiers.

Thanks for any insight! I am ok to code this myself in PHP or JS but I wanted to find out if any work was going on to address this specific need.