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Price formatting error in messages

Posted: May 23, 2019 at 2:37 pm


May 23, 2019 at 2:37 pm

There is quite interesting error in formating messages. See printscreens for quick overview at
We have decimal mark “,” and thousand separator “.” (BTW it would be nice to have thousand separator just space ” “).
There is a transaction with 2 registrations – the first one for 750 CZK and the second one for 1000 CZK. In backend everything looks fine, but the amount in mail for the second registration is weird – “10.001 (CZK)”. The total is fine again.


  • Support Staff

May 24, 2019 at 8:47 am

Hi there,

You’re right, that is an interesting issue.

Can you post a link to both of the event the above tickets are for I can take a look?

You can mark the post as private if you prefer not to post the URL’s publicly.


May 29, 2019 at 3:34 pm

This reply has been marked as private.


  • Support Staff

June 5, 2019 at 5:57 am

Hmm, strange.

I can’t see any issues with the tickets/setup from the info I can pull. Can you create a temp login so I can take a look at the member tickets on that event and run a test registration?

You can use this form to send details over:

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Status: closed

Updated by  Tony 1 year, 1 month ago ago

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