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kpyles
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April 29, 2023 at 7:33 am
It looks like old event date and available ticket data was lost when going through the upgrade.
My client would duplicate an old eventl make some date edits and be able to create a new event without any issues. Now all of the old date anf ticket date is missing from expired events. Is this known and any way to get it back?
Thanks
Kevin
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Tony
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May 1, 2023 at 5:52 am
Hi Kevin,
No, this is not a known issue.
Are you using the Advanced editor or Legacy?
Can you post a screenshot of the page you are viewing?
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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kpyles
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May 1, 2023 at 1:22 pm
I did switch to the Advanced editor hoping it would give more options when designing the event/post. Can we switch back?
Here is the screen capture
https://www.dropbox.com/s/l7et5ciq7o8d28v/screencapture-the-sewing-studio-wp-admin-admin-php-2023-05-01-15_08_20.jpf?dl=0
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Garth
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May 1, 2023 at 3:29 pm
Hi there,
Try disabling the active datetime and ticket filtering to see past/previous event dates: https://www.screencast.com/t/yeFzZ2tt
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kpyles
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May 2, 2023 at 8:26 am
That did it – I did not even see that filter there.
Thanks
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Tony
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May 2, 2023 at 4:28 pm
Great, I’m glad that fix it.
Any further issues just let us know 🙂
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