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Jac Wee
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November 23, 2012 at 7:40 am
I am a paid user but not able to login. Here’s the error message:
“503: Service Temporarily Unavailable
Too many IP addresses accessing one secure area!
Please contact Support if you need assistance.”
Our username is “wealthmentors”
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Jonathan Wilson
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November 23, 2012 at 8:40 am
Hello Jacqueline,
Are you still having this problem? If so, are you logging into the site at different computers?
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Jac Wee
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November 23, 2012 at 9:12 am
Yes I am still having the same problem with the same computer. As this is a corporate account, not sure if my other colleague has tried to access before. But I am the main user.
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Jonathan Wilson
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November 23, 2012 at 12:45 pm
Okay Jacqueline,
Can you try to login now with your wealthmentors user id and let me know if it is working?
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Jac Wee
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November 23, 2012 at 9:38 pm
It’s working now. Thank you.
Will this happen again if my colleague and I try to get in from different IPs?
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Seth Shoultes
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November 24, 2012 at 12:47 am
Possibly. It is something built into the s2member plugin we are using on our site. We don’t have a whole lot of control over this, but it is helpful for stopping brute force hacking attempts.
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