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Pre Sales questions about functionality Urgent response needed

Posted: June 11, 2014 at 3:44 pm


Don Mudalige

June 11, 2014 at 3:44 pm

I need a ticketing system for a non profit organization.

I have some pre sales questions It will be better if I can speak to someone so I can get the answers.. Please get in touch with me asap.

1. Ability to create mutliple ticket prices for a single event
2. Can the tickets be assigned as seat numbers ( once a seat is sold they ticket number should reflect that)
3. What is the process to validate the tickets sold
4. What payment gateway do you use ( is it pay pal compatible)
5. Is there a monthly charge to use the plugin or a one time fee

I also have some other questions please get back to me soon.


Sidney Harrell

June 11, 2014 at 7:02 pm

  1. Yes, you can create multiple price levels. The number of tickets available works best on a per event level, however, so any combination of adult and children’s tickets that add up to the venue’s capacity, for example.
  2. Unless you are using the seating chart add-on, which allows you to set one price per seat. So you could charge one price for a balcony seat and a different price for a floor section seat. You cannot, however, set more than one price per seat, so you couldn’t have an adult price and a child’s price available for the same seat.
  3. The registrant can receive a link in the email to the ticket, which they can then print out. You can then scan the tickets at the door with an iPhone or Android app.
  4. We have somewhere around 23 gateways available for EE3, and about 5 rewritten for EE4, so far. Paypal is available for either.
  5. The license fee is for support and updates for a year.

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