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Pre-sales questions

Posted: October 23, 2014 at 11:09 am


Meg Kramer

October 23, 2014 at 11:09 am

I am trying to decide whether Event Espresso is suitable for my needs. Can you answer the following questions to help me decide?

1. When registering for multiple events, will Event Espresso prevent time conflicts or notify users if they are registering for overlapping events?
3. Can guests cancel their registration/ticket purchases prior to an event?
2. Can guests edit or update event their registration info prior to an event?

Thanks!


Jonathan Wilson

October 23, 2014 at 1:03 pm

Hi Meg,

Thank you for contacting us! We appreciate your interest in Event Espresso. Please see my answers below.

1. When registering for multiple events, will Event Espresso prevent time conflicts or notify users if they are registering for overlapping events?

No. Event Espresso does not have this functionality. If you have a developer, they may be able to write some jQuery to prevent the user from registering for overlapping events. You also consider contacting one of our Pro-Developers here: http://eventespresso.com/developers/event-espresso-pros/

2. Can guests cancel their registration/ticket purchases prior to an event?

Yes. There will be links in the confirmation email that allow them to cancel. However, the refund process will need to be done manually through the gateway.

3. Can guests edit or update event their registration info prior to an event?

Yes. There will be links in the confirmation email that allow them to change or update their registration information.

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Status: closed

Updated by  Jonathan Wilson 5 years, 1 month ago ago

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