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Emil
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June 16, 2015 at 6:04 am
Hi,
I want to buy the Event Espresso plugin and some Add-ons that go with it (Social Sharing, People Add-on, Multiple Event Add-on). Before this, I want to make sure EE4 is able to do what I need for my specific events setup.
I will describe below what kind of events we organize and what are our needs from an event manager plugin. Please be so kind and let me know which of the requirements below are met by EE4, which are not (if any), and what solutions do you see for the cases where EE4 does not do out of the box some things we need.
We organize 2 day seminars, in Romania.
1. The seminars are open for students from Romania or other countries. Thus we need to have the event pages and the registration process (forms, email messagess, invoices, error messages) in 2 different languages: Romanian and English. Is this doable with EE4? We own a WPML license, so if EE is WPML compatible, this shouldn’t be a problem.
2. We have several types of class participants, see below
New student-Adult (14 yrs. & older): € 440 -/1.945 RON (Pre-Registration) **;
€ 475 – /2.100 RON (Registration Week of Class);
New Student-Child (birth-13years): € 235 -/1035 RON;
Review Student-Adult (14 yrs. & older): € 205 -/895 RON ***;
Review Student-Child (birth-13years): € 120 -/525 RON ***;
World Wide Absentee–Any I-Dentity: € 205 -/895 RON****;
Training Staff/Approved Guest: No cost.
2.1. We need to be able to define these different types of attendees, each with it’s according ticket price.
2.2. We need to be able to sell the tickets and issue the invoices/receipts in two currencies – RON and EURO. The foreign students (those selecting the registration in English) have only the option of paying in EURO, and the Romanian students (those selecting registration in Romanian) are only allowed to pay in RON. We need to issue 2 different types of invoices/receipts – one in English and one in Romanian.
2.3. For the New student-Adult type of attendee, we have an early bird discount, available until a week before the class. We need to be able to set this discounted price for this type of attendee, both for the English and Romanian attendees.
2.4. For the first 4 types of attendees, we have the same Registration Form. For the fifth type of attendee – World Wide Absentee – we need a different registration form.
The best thing for us would be if EE would be able to meet all of our above requirements. But if that’s not the case, please let me know if there are some workarounds. Like, if EE cannot be made to work in 2 different languages/currencies for one event, can we define 2 different events – one in English and one in Romanian (within the same website running WordPress)?
One other question: will you make available in the future integrations with GetResponse and Active Campaign?
I am looking forward to your answer.
Thank you.
Best Regards,
Emil
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Dean
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June 16, 2015 at 6:50 am
Hi Emil,
Thanks for your interest in Event Espresso.
If you haven’t already, please take EE4 for a test drive over at http://demoee.org – it will help you get a feel as to whether the plugin is suitable for your needs or not.
1) EE4 is translatable, but we have no formal WPML compatibility (it’s something we have been looking into but we have run into some difficulties with WPML). Some users I believe, though cannot confirm, have used WPML with EE4 though perhaps needed to tweak some code to get it working. I would suggest taking the EE4 decaf version testing that with WPML.
2)
2.1) The way EE4 would handle that is each event would have various tickets e.g. New Student max 13 yrs €235, Review Student 14 yrs+ €205, etc. Attendees are not labelled as such, but their ticket type is listed.
2.2) The plugin only supports one currency being shown on the site, at this time.
Your payment gateway may be able to take alternative currencies (e.g. PayPal).
The invoices would also only go out in one language – not because you can’t translate them but because the invoice/emails are set on a global or event basis not by payment type.
You could create two events one in English, one in Romanian and the emails/invoices could be different for each one, though you would still have the issue of only being able to list one currency.
2.3) Early bird tickets are created by making two tickets and setting different sale start and end dates, as one expires the other one becomes active. E.g. Ticket 1 starts selling July 1st, ends July 5th and sells for €50, Ticket Two starts selling July 5th and sells for €40.
2.4) Registration forms can be set for the events on a Primary or Additional attendee basis, not by ticket type. What this means is that while the questions can be different for both the primary an additional attendees within an event, and each event can have different questions, the questions cannot be determined by what ticket the person purchases.
Currently I’m not sure if EE would be the ideal solution for you, unless you were willing to have two installs one in English and one in Romanian – that would allow for the separation of language, and currency.
If I’m honest, I’m not sure of any event registration system that can handle that sort of setup (there might be, but I haven’t heard of one).
At this time we have no plans to create an addon for Get Response or Active Campaign though this may change in the future.
Let me know if you have any further queries or need clarification on anything.
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Emil
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June 16, 2015 at 8:02 am
Hi Dean,
Thank you for your answer. It looks like it might be posible to use EE but I need some further clarifications on some points:
If I create 2 events, 1 in English and one in Romanian, the event in English can have the prices set in Euro (only) and the event in Romanian can have the prices set in RON (only). That would be ok for the time being.
One of the types of attendees we have (World Wide Absentee) is a special one: the person doesn’t attend the class in person. He/she enrolls for the class and only receives the class materials. Thus for this type of participant we need a different registration form, because we need less information than the one on the normal Reg Form, but some of this information is different than the information requested in the normal Reg Form. Would such a customisation be difficult to achieve in EE? Can you estimate a cost for this?
I understand that what we need is a little bit different. On the other hand, making EE WPML compatible and multicurrency able will make it more appealing for the non-English internet marketers and event promoters. I suggest adding this on your list of future features.
I’ve also seen that there is a posibility to pay and be a feature sponsor in EE. Can you give me an estimate on how much would cost such a sponsor making EE WPML compatible and multicurrency able?
Thank you.
Best Regards,
Emil
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Lorenzo Orlando Caum
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June 16, 2015 at 4:01 pm
Hi there Emil, questions and question groups are assigned on a per-event basis so you could ask certain questions for one event and different questions for another event.
We are looking into allowing multiple currencies to be displayed per event. WPML is more challenging since it would interact will multiple areas of Event Espresso. We are currently focused on some add-ons for Event Espresso 4 and we may revisit this later this year.
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Lorenzo
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Emil
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June 17, 2015 at 6:33 am
Hi Lorenzo,
Thanks for your answer. I will probably go with creating one event per language and a separate event for the case where I need different questions.
One thing still remains unclear: can I create an event which will have one currency assigned (Euro) and other event which will have other currency assigned?
Thank you.
Best Regards,
Emil Moldovan
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Lorenzo Orlando Caum
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June 17, 2015 at 7:56 am
Hi Emil, note that the multicurrency is not currently available in Event Espresso but it is something that we are working on.
In the current release, all events would have the same currency.
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Lorenzo
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Emil
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June 19, 2015 at 3:12 am
Hi again,
I like EE, so I am thinking of a way we can achieve what we need with the current features of EE. I came up with a potential setup, please let me know if it will work ok.
We have one single type of event, but we have to have it presented in two languages, and accept payments in two currencies.
What if:
– we install EE4 on the main domain (hooponoponoromania.ro), and create an event in Romanian and with payments in RON,
– we install EE4 on a subdomain (events.hooponoponoromania.ro), and create another event in English and with the currency set to EURO.
What do you think? Having 2 installs of EE (one on the main domain and one on the subdomain should work ok I think.
We would also purchase some add-ons (Social Sharing, People Add-on, and perhaps Multiple Event Registration and Mailchimp integration.
Please let me know:
1. If the above setup should work ok for the explained needs
2. Would you be kind to let us do this using a single license of EE4 (+ the Add-ons specified above) in order to achieve this, or we will have to buy 2 licenses of both EE4 and Add-ons. We would greatly appreciate if you would agree for using only 1 license for this, because we actually present 1 single type of event, on a single website, but we would use the subdomain only until you will make EE4 available in multicurrency and multilanguage (translatable or WPML compatible) version. I see in the https://eventespresso.com/faqs/ that in some cases you can supply two license keys per one account. Please be so kind and consider doing this in our case, too.
Apart of this license we are willing to buy now, we will definitely buy another EE4 license in the near future for another website of ours, but first we have to finish this project.
Please also note our suggestions for making EE4 even more awesome:
– multilanguage or WPML compatible events
– multicurrency events
– the ability to have different sets of questions per type of tickets (we have this scenario for our classes, but for now we will just create another event for the type of ticket with different questions).
I am looking forward to your answer.
Thank you.
Best Regards,
Emil Moldovan
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Dean
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June 19, 2015 at 5:47 am
Hi Emil,
Doing a two site set up should work fine. It’s not ideal we know as it requires additional maintenance, but its probably the best way to go about it until we can get multi lingual support resolved.
Please note that from a licence point of view, subdomains are separate sites. You can freely use one licence and add it to two sites, but updates (including automatic updates) and support will only be for the site with the licence key, unless two licences are purchased.
This goes for multisite as well, each site is its own entity.
Regarding your suggestions, the WPML and Multi Currency are on our todo list. It’s likely multi currency will appear before WPML support though.
Questions per tickets is an interesting idea and I’ll certainly add it to oue feature request list!
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Emil
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June 19, 2015 at 9:28 am
Hi Dean,
Thank you for your answer.
I will definitely buy 1 licence of EE4 and lincences for the add-ons we need.
We will make the domain/subdomain setup, and will go with it until you will develop multicurrency and WPML compatibility.
Regarding the updates and support for the instance of WPML we will install on the subdomain, I understand that we cannot get automatic updates and support for it.
Can we manually upgrade it? We will not ask for support for this, we totally understand that.
In case we buy 2 licences, can we transfer one of them to another of our websites after you finish multicurrency and WPML compatibility? We are a small company owning 3 websites at this point and on one of them we will want promote some events in the future.
Thank you.
Best Regards,
Emil Moldovan
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Dean
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June 22, 2015 at 1:05 am
Hi,
Yes you can manually upgrade.
Regarding licence transfers (resets), yes that’s possible though we charge a small fee unless the licence reset is due to a technical issue (this is more to stop people doing a round robin of one licence on multiple sites).
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Emil
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June 22, 2015 at 3:51 am
Hi,
Thank you for your answer. I will go and buy EEA4 and Add-ons these days and start implementing our event the way I said.
Thanks again.
Best Regards,
Emil
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Dean
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June 22, 2015 at 5:34 am
You’re welcome!
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