Support

February 21, 2018 at 7:53 am

I was able to download the suggested version of EE4 and get it activated, followed by activation of EE4 Automated Upcoming Event Notification Add-on. I have created a custom template for upcoming event notification email, but have the following issues.
1. The email notification when selected from my event is not picking up the title from my event, it is addressing some event that is not mine, perhaps a test event.
2. I don’t require a ticket or registration since my group is a club and does not accept new subscribers. How do I get the email to go to my mailing list. I hope I don’t have to enter 110 registrants for each of 25 events annually. Am I able to address the Contact List in Batch messages?
3. This automated notice seems not to use my event for some reason, even though I am selecting the notice from within the specific event edit page.

February 23, 2018 at 8:37 am

A few items about my club and the reasons for using EventEspresso for our website on which our meetings are posted.
1. Our club is composed of 110 members and our roster does not change during the course of a year except for withdrawals and replacements, typically fewer than ten changes during the course of a year.
2. All members are entitled to attend our meetings, held twice monthly, and no ticket or registration is needed or required.
3. We have been using MailPoet for communication, but we then must add the event information (speaker, for example), which might change during the year, to each notice of an upcoming meeting.
4. We can schedule the email in advance, but still must update the email if the speaker changes.
5. I would like the event itself to send the email reminder about a week in advance of each meeting and be able to send the updated event information in the email so that updates to the event are automatically included in the email and the notice is current without having to double the update, that is, the event is updated and the email must also be updated.

Based on your responses and my efforts with the new add-in, I think the new add-in is the only possibility for this, since MailPoet and the Batch email in EE4 do not allow for inclusion of shortcodes for the event. I am most eager to have this add-on go live as it is exactly what I need, with the exception that I need some way to get our static membership roster registered for each event or preferably, be able to address a fixed registrant list without having to manually register 110 members for each event.

I hope you can help.

February 25, 2018 at 4:15 pm

Do you have an estimate of when the AUEN will be completed with beta testing and released for download and use? Do you have an estimate of when a system for bulk import of registrants might be available? I understand that one of your developers is working on such a system.

February 27, 2018 at 9:41 am

Well, these two features seem to me to be the answer to my aim of having the event itself trigger an announcement to my fixed roster of club members. On your suggestion, I opened an email account with MailChimp (we already use it as our email sending program with our MailPoet newsletters), but the RSS feed feature and scheduling options offer no real solution for what I am hoping to do. Right now, we are left with creating an event, updating it with the speaker when determined and separately creating an email with the updated speaker information included, then scheduling the email for release seven days prior to the event. The MailPoet scheduling feature is completely satisfactory, but I have no way of including the event description and speaker information automatically. It must be separately added before the email is scheduled to go out. The RSS feeds are, for my purposes, no really a solution. I visualize, maybe incorrectly, that your AUEN add-in is the automated event notice feature I desire, with the caveat that I must be able to register all my club roster for each event. I will need some form of bulk registration capability, either at the event level or for all events offered by the club. I went through the option of having one event with multiple occurrences during the year, but this leaves us with a very unsatisfactory display on the website. Separate events are much the preferred method. If you have any other suggestions, I would very much appreciate them. Once again, we are a club with a static roster, meetings twice monthly, reminder emails for upcoming events and a different speaker for each meeting.