Support

Home › Forums › Event Espresso Premium › Postponing Events – How will this affect registrations?

Postponing Events – How will this affect registrations?

Posted: March 17, 2020 at 12:18 pm


houston-electric

March 17, 2020 at 12:18 pm

Due to recent events, we had to postpone our April event. We already have 300 people registered. If we change the date of the events, which are set up as workshops, how will this affect the current set of registrations? Will this get automatically updated on their registration?

Thank you.


Josh

  • Support Staff

    •

March 17, 2020 at 12:23 pm

Hi,

In short, yes, but not exactly updated on the registration. The registration itself doesn’t have a date of event. So for example, when you change a datetime so it’s on a later date, the existing ticket will continue to give access to that datetime. So any existing registrations for that ticket will automatically have access to that new date.

The support post ‘Postponing Events – How will this affect registrations?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 4 years, 1 month ago ago

Topic Tags

Tagged: 

Notifications

This topic is: not resolved
Event Espresso