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Post Form Answer on Ticket

Posted: June 29, 2012 at 6:34 pm


June 29, 2012 at 6:34 pm

Need to figure out how to post the short code for an answer to a group question i made.
The name is T-shirt

Still not sure how to implement this according to the docs.


  • Support Staff

June 29, 2012 at 8:32 pm

This is the syntax:


where “T-shirt” is a character-for-character match of the question.
This short tag can be placed in the html ticket template.


June 30, 2012 at 9:12 am

worked! thanks!

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