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Populate members phone number

Posted: April 25, 2014 at 10:12 am


Nathaniel Podilsky

April 25, 2014 at 10:12 am

Hi,

Here’s what I’m using:
-WP 3.9
-EE 3.1.36.5.P
-New installation
-Link to the course calendar: http://manhattantrainingcentre.ca/schedule/

I’ve activated the “members” feature to allow visitors to signup and have their personal info populated for them when they signup to a course.

I’ve succeeded up to the “phone number” field. When I register as a member (subscriber) and I complete my profile, along with the phone number, I don’t know how to make it populate on the “complete attendee information” page when signing up for a course.
I have created a custom field under “Personal Information” called “Office Phone Number”. This is a required field.

All I want is for all the required fields to populate automatically when a user/member is logged in. So far, the first name, last name and email address do but not the phone number.

Would you have a solution please?

Thank you very much.

Aurelien (on behalf of Nathaniel)


Dean

April 26, 2014 at 7:52 am

Hi,

Are you using the default Phone question? If not then that’s your issue.

Basically the members plugin will transfer any data from the Personal Information group or the Address group. Custom questions cannot be transferred over.

Depending on your setup you could add the Phone question from the address group the the group you are suing.


Nathaniel Podilsky

April 26, 2014 at 1:55 pm

Hi Dean,

Thank you for your help, I’ve used the “Phone” field from the “Personal Information” questions group and it now populates automatically when a members signs up for a course.

Thanks again!

Aurelien

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