Posted: May 12, 2018 at 5:10 am
Hello – I hope you can help as this is quite urgent as I run my networking event business using your plugin and after my website went down due to problems with the host for 4 hours, on recovery, the Espresso plugin is not functioning.
The dashboard comes up with the following error:
The following errors have occurred:
A database error has occurred. Turn on WP_DEBUG for more information.
And this comes up when I try and access any of the Espresso menu:
The incoming statuses argument must be an array with keys as the $status_id and values as the $status_code EEM_Status – localized_status – 284
The first error:
means EE is trying to create a table that already exists (for the people add-on), the strange part is EE checks for the table before attempting to create it so it should not throw that error if it has access to the tables in the DB.
The second error:
Usually means your site doesn’t have the correct privileges to create new tables in your database, or update specific tables already created in the database.
May I ask what the problem with the host was and what was done to fix it? It’s likely related to the errors you are getting now.
Thanks for your prompt reply – I have passed on to the host providers. I raised a ticket with them last Friday after my site was down for 4 hours and when it came back up, EE wasn’t working; nor was a sub-domain which hosts a CRM system for my business. Unfortunately, they have not been that responsive given that my networking business runs on EE. I still don’t know what exactly caused the website to go down.
Just to let you know, the host has now installed a back up of the database and the EE plug-in is working fine. Thanks for your support.