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Plugin installed "successfully"but not showing in WP admin bar

Posted: September 18, 2023 at 12:16 pm


LLE

September 18, 2023 at 12:16 pm

Plugin installed “successfully” but not showing in WP admin bar. I deleted and re-uploaded plugin, same issue.


Tony

  • Support Staff

September 18, 2023 at 3:05 pm

Hi there,

Which specific version do you currently have installed?

Is this a ‘new’ install or an update from a previous version?


LLE

September 18, 2023 at 3:47 pm

Hi Tony
I have EE4. it’s a new install


LLE

September 18, 2023 at 3:50 pm

Event Espresso 4 Core Regular v5.0.10.p


Rio

  • Support Staff

September 18, 2023 at 5:27 pm

Can you tell us more about your system information.

Do you know your PHP version and WordPress Version?

Can you also check if your experience maybe related to this?
https://www.wpbeginner.com/wp-tutorials/how-to-fix-missing-admin-bar-issue-in-wordpress

thanks


LLE

September 19, 2023 at 9:11 pm

WordPress 6.3.1. and PHP version 7.4.33.
My black WP admin bar shows up but no Event Esspresso in the listing.

I see contents in the wp/contents/plugins/ eventespresso directory


Tony

  • Support Staff

September 20, 2023 at 2:23 am

This reply has been marked as private.


Tony

  • Support Staff

September 20, 2023 at 2:24 am

If you still have issues with the above I can install and setup the EE activation for you if you send over temp login details using this form:

https://eventespresso.com/send-login-details/


LLE

September 20, 2023 at 11:40 am

This reply has been marked as private.


Tony

  • Support Staff

September 20, 2023 at 11:54 am

Done, you should now have full access to Event Espresso.


LLE

September 20, 2023 at 12:42 pm

Thank you for your help. Why is Square not showing as an option under Payment Methods? We purchased this EE for use with Square gateway.


Tony

  • Support Staff

September 20, 2023 at 1:12 pm

You have an EE4 Personal License which gives you access to EE4 Core and the core payment methods.

You can either purchase the Square payment method separately:

https://eventespresso.com/product/eea-square-gateway/

Or switch to the EE4 Everything license to get access to all of our add-ons:

https://eventespresso.com/product/everything-license-ee4/


LLE

September 26, 2023 at 10:57 am

This reply has been marked as private.


Tony

  • Support Staff

September 26, 2023 at 1:27 pm

Yes, we include the PayPal Commerce payment method within EE core:

https://eventespresso.com/wiki/paypal-commerce-checkout-payment-gateway/

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