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nforakis
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December 1, 2023 at 9:31 am
I can’t seem to see the plugin settings after I’ve activated it in WordPress. It does not show up on the left side of the dashboard.
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Tony
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December 1, 2023 at 9:46 am
Hi there,
On your site, can you access this page:
{domain}/wp-admin/admin.php?page=espresso_maintenance_settings&action=data_reset
You should see something like this:
https://monosnap.com/file/OIKeB189vEXJKJwH2RqvhbpJ52RSAy
Click on that ‘Reset Event Espresso Capabilities’ button.
If you can see that can you send me login details so I can take a look?
https://eventespresso.com/send-login-details/
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nforakis
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December 1, 2023 at 10:28 am
I cannot get to this page. “Sorry, you are not allowed to access this page.”
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Tony
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December 1, 2023 at 11:23 am
Sorry, typo in my previous reply:
If you cannot see that can you send me login details so I can take a look?
https://eventespresso.com/send-login-details/
If you can send me the details over I’ll take a look. Preferably include FTP details if you have them.
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nforakis
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December 4, 2023 at 7:36 am
Any progress on this issue?
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Tony
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December 4, 2023 at 9:05 am
Did you send login details over?
I haven’t received any login details for your site so haven’t looked into this yet.
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