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Plug-in Upgrades Not Available

Posted: November 3, 2014 at 1:36 pm


MOMSClub

November 3, 2014 at 1:36 pm

I have a developer licence and am currently only use 2 sites. However, one of the sites is displaying the error:

You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

This used to work but all of a sudden stopped. Did we do something? Why can’t I upgrade now?

Thanks,
Kim.


Lorenzo Orlando Caum

  • Support Staff

    •

November 3, 2014 at 1:52 pm

Hi Kim,

Each support license can only be used on a single site. I’ve released both support license keys. Follow the steps in the confirmation email to reactivate them on your sites.

—
Lorenzo

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 9 years, 7 months ago ago

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