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Please select a datetime error

Posted: January 27, 2017 at 4:14 pm

Viewing 5 reply threads


Freddys

January 27, 2017 at 4:14 pm

I created an event but I have this error. The error can be seen here: https://www.screencast.com/t/lzlRcLIKDguU

It reads “please select a datetime”

I have the tickets set up like this:
https://screencast.com/t/6DBpdkEH
https://screencast.com/t/a9ItbhxSs9af

Nothing out of the ordinary for my staff creating an event, but we are still getting that error. We have looked it over and over, and cannot figure out what would cause this error.

Anybody have any clues for what could be causing this one?

The online event can be found here:
https://carrickinstitute.com/events/brain-dissection/

Thank you!


Freddys

January 28, 2017 at 10:54 am

It seems that this is happening to ALL of our events actually. Oh dear.
Not sure what caused this changed. Anybody else experiencing this?
– Freddys


Freddys

January 28, 2017 at 11:09 am

Latest update, It appears that message only appears when I’m logged in as a WP administrator. I tested the event with a test user and the registration still went through as expected, but not to figure out why it says that when I’m an admin.


Josh

  • Support Staff

January 30, 2017 at 9:39 am

Hi Freddys,

Can you try clearing your browser’s cache?


Freddys

January 30, 2017 at 9:42 am

https://carrickinstitute.com/events/brain-dissection/


Josh

  • Support Staff

January 30, 2017 at 9:50 am

Hi Freddys,

It looks like you’ll need to clear your browser’s cache.


Freddys

January 30, 2017 at 10:02 am

Hi Josh,
I cleared the cache and it went away!
FXG

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