Support

February 2, 2016 at 3:25 am

Hi Tammy,

This is being cause by your sites themes styles:

.entry table tbody td {
    border-bottom: 1px solid #eee;
}
.entry table td, .entry table th {
    padding: .857em 1.387em;
    text-align: left;
    border-right: 1px dotted #eee;
    vertical-align: top;
}

padding: .857em 1.387em; is adding padding to the table row so even though its empty it still shows.

You can over ride that using:

.tkt-slctr-tbl .tckt-slctr-tkt-details-td {
    padding: 0;
}

You’ll then notice that your table will show gray bands – http://take.ms/Y1o4Ik

That’s from the above border-bottom: 1px solid #eee;

a 1 px line x amount of times for each ticket means those bands appear.

So use something like:

.tkt-slctr-tbl .tckt-slctr-tkt-details-td {
    padding: 0;
    border-bottom: none;
}

That should show the tickets correctly.

February 4, 2016 at 12:37 pm

You’re most welcome.