Support

April 27, 2016 at 2:29 am

Hi there,

It wll be down to the server config and the modules enabled within PHP 7 on your server.

The add-on checks for:

version_compare( PHP_VERSION, '5.4.0', '<' )
|| ! extension_loaded( 'mbstring' )
|| ! function_exists( 'json_decode' )
|| ! extension_loaded( 'curl' )
|| ! extension_loaded( 'hash' )
|| ! extension_loaded( 'dom' )
|| ! extension_loaded( 'openssl' )
|| ! extension_loaded( 'xmlwriter' )

If any of those conditions are not met the add-on will deactivated.

If you have SSH access to the server you can run:

php -m

To view a list of all modules on your server, find which of the extensions listed above are not shown on that list and enable them either within PHP.ini or if your host provides a settings page for PHP you may be able to do if from there.

If you are unsure I would recommend contacting your host and provide them with the above list, requesting they enable any required modules on your site.

• This reply was modified 8 years, 8 months ago by Tony. Reason: Fix code formatting

April 28, 2016 at 5:58 am

I agree and have created a ticket for this to be added in the further.

I’m sorry for any trouble this caused.