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phone number

Posted: April 18, 2018 at 3:04 am


mcambou1

April 18, 2018 at 3:04 am

Is it possible to make phone number information mandatory when we book for an event?


Tony

  • Support Staff

April 18, 2018 at 5:47 am

Hi there,

Are you already requesting the phone number on the registration form?

If so are you using the system question Phone number or your own custom question?

If using the system question go to Event Espresso -> Registration form -> Questions.

ID No. 10 should be Phone number, edit that and set it to be required, then save.


mcambou1

April 18, 2018 at 8:24 am

the field phone is already required, but when we try to register here http://www.cafetheatre-chartrons.fr/events/ , the plugin don’t display it
thanks for help .


Tony

  • Support Staff

April 18, 2018 at 10:15 am

By default, the phone question is in the ‘Address information’ question group, which you do not request on your registration form.

You can change it so that question can be included in personal info.

Go to Event Espresso -> Registration form -> Question groups -> Address information

Uncheck the checkbox for Phone and save the settings.

Now go back to the question group list and edit the Personal Information question group, check the checkbox next to the phone question and save.

Now your registration form should include that question.

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