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Personal Information not showing up in registration forms

Posted: June 28, 2018 at 7:10 am


Ted Harty

June 28, 2018 at 7:10 am

I just noticed that none of my registrations forms have the personal information questions, address, sex, birthday, age etc.

I have another set of questions called additional questions which are showing up just fine.

When I look at the event in EE there personal questions box which is the first one listed is greyed out. I can’t check it or un-check it, its always been like that.

The additional questions box is checked and those quesitons are showing up fine.

Any ideas?


Tony

  • Support Staff

June 28, 2018 at 7:22 am

Hi Ted,

Can you link me to an event I can register on to view this please?


Ted Harty

June 28, 2018 at 7:27 am

All of the courses are sold out so you won’t be able to register.


Tony

  • Support Staff

June 28, 2018 at 7:31 am

Ok, can you create a temp event, password protect it so no-one can register and post the password here then?

Without viewing the registration form I don’t have any idea what is happening.


Ted Harty

June 28, 2018 at 7:36 am

I just figured what was going not surprisingly it was user error 🙂


Tony

  • Support Staff

June 28, 2018 at 7:40 am

Ah, ok.

I’ll ask no more questions 🙂

Please let us know if you run into any more problems.

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Status: closed

Updated by  Tony 5 months, 2 weeks ago ago

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