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Person is approved as registered, but person had NOT paid

Posted: January 9, 2025 at 4:28 pm

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sandims

January 9, 2025 at 4:28 pm

For the past several months, we keep gettting notifications that a person has registered and is approved, but in fact, the person has not paid.

We have also tested the system and this problem occurs for us, too. We filled out the registered form, was directed to PayPal, then backout and did not pay. But we are “approved” and our names are in the “green” font.

This not happened for all our events. We have checked the setting and cannot see anything that is incorrect.

Please HELP!


Tony

  • Support Staff

    •

January 9, 2025 at 4:39 pm

Hi there,

Can you link me to an event this has happened on, please?
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Updated by Tony 9 hours, 35 minutes ago ago

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