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People not getting confirmation emails

Posted: January 29, 2019 at 5:07 pm


hagan73

January 29, 2019 at 5:07 pm

Suddenly, no one on my site is getting confirmation emails after registering. What the fudge?


Tony

  • Support Staff

January 30, 2019 at 6:58 am

Hi there,

Emails are generated by EE and then passed to your sever to do whatever it is your server is set up to do with them, so generally (although granted not always) if there is an issue with emails its due to the mail server you are using.

If you go to Event Espresso -> Messages -> Message activity, can you see the emails listed there?

If so what colour ‘status bar’ (the bar to the left of each message) do they have?

The support post ‘People not getting confirmation emails’ is closed to new replies.

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Status: closed

Updated by  Tony 4 months, 3 weeks ago ago

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