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BurntCorkMedia
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November 2, 2015 at 2:57 am
Hi
I’m having an issue when adding a new attendee is added in backend and that attendee is receiving notification that there is a pending payment – despite me unchecking: ‘Send a notification to registrants’. Emails are still sent. This is confusing since they have paid elsewhere and are simply being added to the system. How can I stop this from happening?
Thank you for your assistance.
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Tony
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November 2, 2015 at 4:42 am
Hi there,
Are you using the latest version of Event Espresso? (Currently 4.8.19.p)
You can find this within Dashboard -> Plugins. Search for Event Espresso and you’ll see a version number there (or it should also be at the bottom of the Dashboard)
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Tony
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November 2, 2015 at 4:52 am
You can ignore my previous questions, I have confirmed the same behavior on a test site and created a ticket for our developers to investigate this.
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BurntCorkMedia
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November 13, 2015 at 1:45 am
Do we have an update please? This is doubling my work writing back to people confirming their booking.
Thanks
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Tony
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November 13, 2015 at 6:55 am
I’m sorry for the trouble.
The ticket is currently awaiting feedback from our developers, I’ll check in with them and update this post shortly.
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BurntCorkMedia
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November 19, 2015 at 4:26 am
This is beyond frustrating. This coupled with another issue is just increasing my workload. What is the status please?
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Lorenzo Orlando Caum
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November 19, 2015 at 6:25 am
Hi, we are verifying a fix and this will be rolled out in our next maintenance release early next week.
Thanks
—
Lorenzo
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Josh
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November 23, 2015 at 4:19 pm
This has been fixed! You can get the fix by updating to the current version of Event Espresso 4!
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BurntCorkMedia
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November 24, 2015 at 3:42 am
Thanks, guys!
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Tony
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November 24, 2015 at 7:48 am
You’re most welcome.
Please let us know if you have ever any further problems.
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