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Teresa Catford
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August 19, 2014 at 4:52 pm
Hello there,
I am wondering why pending payment is the default. I am using Paypal and when I run the sandbox it comes back as pending payment (is that because it’s sandbox? ). Please excuse a dumb question which I might have just answered…
Also, I filled out the registration a few times to test and tried to delete my registrant records and EE would not let me. Do I go in and select “cancel” or “not approved” to get them off the list?
Also on the events pages:
what’s the best way to delete all stuff below “show details” (ticket related language when I am a school and it is a class).
thanks for your help!
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Teresa Catford
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August 19, 2014 at 5:23 pm
one more question, please! –
is the transaction page used if you send the clients off-site to pay like with paypal?
thank you!!!
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Lorenzo Orlando Caum
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August 19, 2014 at 7:01 pm
What version of Event Espresso are you using?
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Lorenzo
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Teresa Catford
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August 19, 2014 at 7:04 pm
EE4 – thank you!!!
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Lorenzo Orlando Caum
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August 19, 2014 at 7:19 pm
Hello,
The information needs to be removed in this order:
1) Delete the payment on the transaction
2) Delete the registration. Then delete it from the trash
The following line of CSS will hide the show ticket details:
.display-tckt-slctr-tkt-details {display:none;}
The transactions page is used for various payment gateways and should not be removed.
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Lorenzo
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Teresa Catford
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August 19, 2014 at 8:35 pm
Thank you! Where do I put that line of code?
re: deleting registrations. Perfect. This helped too:
“In case anybody has the same problem, go to WP-admin –> Event Espresso –> Transactions as Lorenzo said. Click on the “View Registration Details” icon in the transactions list for the transaction you’re interested in, then in the Registration Details look for the “View Transactions” button and click on that. Notice a “Transaction Details” drop down that is collapsed. Expand it and you’ll see the payment details. I never noticed it since it was collapsed by default.”
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Dean
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August 20, 2014 at 3:03 am
Hi,
The line of code can go into the bottom of your themes style.css (this will be removed on theme update unless you are using a child theme) or via a plugin such as My Custom CSS.
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Teresa Catford
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August 20, 2014 at 7:32 am
thank you very much!
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Dean
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August 20, 2014 at 7:55 am
You’re welcome.
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